Division 03 — Insurance Remediation

Rapid response.
Defensible records.

Organized damage assessment, emergency stabilization and environmental remediation for owners, property managers and insurance stakeholders.

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Stabilize and document

Control the critical period after a loss.

When property damage occurs, the first priorities are people, safety and preventing further loss. DCMG establishes authority, documents affected conditions and coordinates the work required to stabilize and remediate the property.

Remediation concludes when hazards and affected materials have been addressed and the property is ready to move into reconstruction through Division 04.

Core services

Urgency supported by control.

DCMG combines rapid field coordination with the records owners, consultants and insurance professionals need to understand the loss.

01

Emergency intake

Establish site access, owner priorities, known hazards, insurance contacts, authorization and reporting expectations.

02

Damage assessment

Document conditions, affected materials, moisture, potential contamination, immediate risks and preliminary scope.

03

Site stabilization

Coordinate extraction, temporary protection, controlled access, contents protection, source isolation and damage prevention.

04

Water remediation

Manage extraction, selective removal, structural drying, dehumidification, equipment monitoring and moisture verification.

05

Mould remediation

Coordinate protocols, containment, negative air, controlled removal, cleaning, disposal and clearance testing.

06

Fire and smoke response

Coordinate stabilization, debris removal, cleaning, odour control, selective demolition and specialist assessment.

07

Hazardous materials

Engage qualified consultants and contractors for asbestos, lead, contaminated water and other environmental concerns.

08

Claim documentation

Maintain photographs, moisture maps, equipment logs, daily reports, labour records, testing, communications and scope changes.

Sectors served

A coordinated response across property types.

Commercial

Business and income-producing property

  • Offices, retail and restaurants
  • Hotels and mixed-use buildings
  • Industrial and warehouse facilities
  • Medical and professional environments
Institutional

Public and community facilities

  • Schools and municipal buildings
  • Healthcare and community centres
  • YMCA and recreational facilities
  • Non-profit and faith-based organizations
Multi-residential

Occupied housing environments

  • Apartments and condominiums
  • Community and supportive housing
  • Student and seniors’ residences
  • Residential property portfolios
Residential

Individual homes and residences

  • Single-family homes and townhouses
  • Condominium units
  • Rental and custom properties
  • Major residential losses

Response standard

From first notice to reconstruction-ready.

Clear reporting establishes what happened, what was completed, what remains at risk and what must happen next.

  1. 01
    Respond

    Acknowledge the request, establish authority and mobilize the appropriate resources.

  2. 02
    Assess

    Document affected conditions, hazards, moisture and immediate priorities.

  3. 03
    Stabilize

    Protect people and property and prevent avoidable additional damage.

  4. 04
    Remediate

    Remove affected materials, dry, clean, monitor and coordinate testing.

  5. 05
    Hand off

    Confirm objectives are met and prepare the property for restoration.

Stakeholders

Who we coordinate

Owners, property managers, condominium corporations, community-housing providers, adjusters, brokers, claims consultants, engineers, environmental consultants, facility managers and risk representatives.

Project record

What you receive

Initial loss report, photographs, moisture maps, daily activity and equipment logs, testing records, disposal documentation, scope changes, communications and completion or clearance records.

Division 03

Damage requires a clear first move.

Contact DCMG to assess the loss, stabilize the property and establish the path forward.

1575 Bishop St. N., Unit 400
Cambridge, ON N1R 7J4
519-865-9896info@dreamconstructionmanagement.comRequest a response